Frequently asked questionsGENERAL
How do I check availability? Fill in the contact form (do not leave a voicemail message). Note that half of our Saturdays in the Hodson Hall are permanently booked for annual events and festivals. How can I reserve a date? If the date you request is available, you will be email a link to our online rental contract. You must fill in a contract and pay 50% of the rental fee. No dates are not confirmed until the 50% is received. The remaining rent is due 30 days prior to the event date. What if I need to cancel my booking? Event cancellations must be made in writing to the Hall Rental Coordinator. If you cancels more than 30 days prior to the event date, you will receive a full refund of fees paid. Cancellations made 30 days or less prior to the event date will receive a refund of their damage deposit but NO refund of the Rental Fee. If for any reason the community league is unable to honour a booking, all monies paid will be fully refunded. How can I make payment? The easiest way to pay is to send an eTransfer to info@albertaave.org. You may also come to the office to pay by cash, debit or credit. Hall rental insurance https://fosterpark.ca/quote/facility-rental 1-50 people: No alcohol $60; Alcohol $105 251-500 people: No alcohol $100; Alcohol $180 When do I get the key for my rental? You get access to the facility at the start time indicated on the rental contract. You will be contacted a few days before your rental to confirm your check in time. Can I get into the hall the day before to decorate and set up? No, access to the hall is only within the rental times as per the contract. All setup and cleanup must take place within the rental times. Saturday only rental is $700. You can rental the full day Friday and Saturday for $1000. How late can I stay? A Saturday rental gives you until 10 am on Sunday morning to be done and out of the facility meaning all equipment must be out and cleaning done by that time. If you have a liquor licence you need to follow AGLC regulations, which means your guests vacate the building by 3 am. Is there anything not allowed in decorating/set up? Your decor cannot alter or damage our facility. Anything you do, you have to undo/clean up. Absolutely no sparkles, glitter, confetti, rice or anything messy. Tea light candles in vases are allowed but not long candles. If you put tape on the floor, walls or windows, it must be removed and must not leave a residue. The best is painter's masking tape or gaffer (theatre) tape. DAMAGE DEPOSIT When is the damage deposit due? The damage deposit must be paid prior to receiving the keys/access to the facility. You can pay it anytime up until check-in unless you want to pay with a cheque. Cheques must be received 15 days prior to your rental date. When is my damage deposit refunded? Damage deposits paid on credit card will be refunded on the credit card within 3 days of the rental. If can take up to 5 business days after that for you to see it returned on your card. Damage deposit cheques (less fees if applicable) are mailed to you within 30 days of your rental date. If you prefer to pick up your cheque during office hours, please let us know when your check in. Note that damage deposit cheques are cashed. Why was I charged fees against my damage deposit? Fees are assessed for damage, unclean premises, garbage not removed, kitchen untidy, etc. When you signed the contract, you agreed that fees could be assessed. CLEANING Do you provide a cleaning service? No, renters are responsible for cleaning the hall entirely and removing all garbage prior to the end time of their rental. Are there cleaning supplies provided? There are brooms and a mop provided for your use. You must bring your own dishcloths and kitchen towels if desired. Can we conduct a fire ceremony inside the hall? No. Does the hall have a sound system or a microphone we can use? There are speakers mounted to the ceiling in the centre of the hall. You can play the radio or plug in an iPod (cord provided). We also have 1 corded microphones for use. COMMERCIAL KITCHEN / BAR Do you have a caterer? Can we bring in our own food? The is a self-service event venue. You can cook on site, bring in your own food (beware of Alberta Health regulations), or hire any caterer you wish. What comes with your commercial kitchen? Equipment: Gas stove (6 burners, 2 ovens, griddle); 5 rack convection oven, two 2-door commercial coolers, 1 small freezer, 3 compartment commercial sink, commercial dishwasher Cookware: large commercial pots, large cookie sheets, large stainless steel mixing bowls Serving: 2 service carts, two 100-cup coffee urns, two 42-cup urns What about plates, glassware, cooking utensils, and cutlery? We do not supply these items. What do we do with empty bottles? There are two large bottle recycling bins in the hall with bags in them. You can take your empties or leave them behind. Please do not throw bottles into the garbage bin. Do I need to have a liquor license if the alcohol at my rental is free? All alcohol service (outside of a private residence) requires a liquor license. The liquor licence, rental contract, and host liquor liability insurance should be under the same person’s or organization’s name. To sell or provide free liquor at your private event (members and invited guests only), apply for your Private Special Event Liquor Licence. Download Brochure. To have alcohol at events open to the general public, apply for a Public Resale Community Liquor Licence. Note: You cannot get a Commercial Event Liquor Licence and host your event at our facility. |
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